7 Year Pro-Rated Warranty
The Cover Brothers
1160 King Rd, Unit 41
Burlington,ON
L7T 0C5
905-330-4251
The Cover Brothers (“Company”) extends this 7- Year Pro-rated Warranty (“The Warranty”) to the original purchase (“Customer”) of the hot tub cover (the “Cover”), subject to the following terms and conditions. This warranty applies to the specific hot tub cover described as follows:
Hot Tub Cover Description:
Product: Hot Tub Cover
Order Number: [ 4 digit number on orginial receipt]
Warranty Duration:
This warranty is valid for a period of seven (7) years from the date of purchase (the “Warranty Period”)
Warranty Coverage:
Durning the Warranty Period, “Company” will repair or replace, at its discretion, any defective parts or materials of the cover without charge to the customer. The coverage is pro-rated over the 7-year period as outlined below. (The customer will be responsible for frieght if needed)
Pro-Rated Coverage:
Year 1: Full coverage, Company will repair or replace any defective parts free of charge.
Year 2: Customer is responsible for a [70%] contribution toward the repair or replacement costs.
Year 3: Customer is responsible for a [75%] contribution toward the repair or replacement costs.
Year 4: Customer is responsible for a [80%] contribution toward the repair or replacement costs.
Year 5: Customer is responsible for a [85%] contribution toward the repair or replacement costs.
Year 6: Customer is responsible for a [90%] contribution toward the repair or replacement costs.
Year 7: Customer is responsible for a [95%] contribution toward the repair or replacement costs.
Warranty Exclusions
This Warranty does not cover:
- Damage resulting from accidents, misuse, abuse, neglect, or improper installation.
- Normal wear and tear, including but not limited to cosmetic imperfections.
- Damage resulting from unauthorized repairs or modifications.
- Damage caused by exposure to extreme environmental conditions, including but not limited to excessive humidity, temperature, or atomospheric conditions.
- Damage resulting from failure to follow product instructions or maintence guidelines.
Obtaining Warranty Service:
If you believe your Cover is covered by this Warranty, please contact The Cover Brothers through the following methods:
Email: info@thecoverbrothers.ca
To initiate the warranty claim, you will be required to provide the folllowing information:
Proof of purchase (e.g., a copy of the original sales receipt) ( A copy of the warranty card delivered in bag of hot tub cover on date of delivery)
A description of the issue and the circumstances under which it occurred as well as pictures.
The Cover Brothers will evaluate the warranty claim and provide instructions on how to proceed with the repair or replacement process.
Limitations of Liability:
The Cover Brothers liability under this Warranty is limited to the repair or replacement of the defective parts or materials of the Cover. In no event shall The Cover Brothers be liable for any consequential or incidental damages.
Transferability:
This Warranty is non-transferable and is only applicable to the orginal purchaser.
By making a purchase, Customer acknowledges and agrees to the terms and conditions of this 7-Year Pro-Rated Warranty for the Hot Tub Cover.
Thanks The Cover Brothers Team.