Frequently Asked Questions

It is very important to make sure your cover is washed or spray down with a hose 1 or twice a month, avoid using harsh chemicals when washing your cover. Also in the winter months make sure you don’t leave snow on top of your cover since the weight and water will damage it over time.

One of the first signs you will see is that the foam insert will become water logged resulting in a very heavy cover. Also there is a few other dead give aways the cover will start to smell, have colour discolourations and tares.

When it comes to the Solar Blankets absolutely however when it comes to custom sizes they are made to order. Each hot tub cover is custom-made to your tub specific measurements therefore, we don’t keep covers in stock.

We keep templates on file to match 1000’s of different makes and models of hot tubs. However we do recommend you still measure your hot tub on your own to make sure measurements are accurate since models measurements change slightly from year to year.

Since our covers are made to order production will take between 3-4 weeks depending on seasonal volumes. Once the cover is made shipping will take between 2-5 business days, orders will be shipped via UPS, Sameday or Fedex.

We have a warehouse where we store products but we are not open to the public, By not having a store front we can save on big over head costs keeping our prices low and saving our customers money!

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